Privacy Policy

We highly value your right to privacy of personal information and that is why we created this section to acquaint you with every way that we may use the personal information provided by you. 

1. What personal data do we collect?

While placing an order, subscribing to our email list or signing up, we ask you to fill in some personal data including name, surname, email, phone number and bank account details. These are almost all the information that we ask you to provide us with. 

2. For what purposes is your personal data collected and used?

We use this information to serve only you. We ship your orders, send you personalized emails, track your actions to offer you the best options based on your preferences, secure safe online transactions, improve our knowledge of our customers, notify you about the discounts and much more. 

3. Who are the recipients of your personal data?

Your personal data is received and stored by “MENOK”LLC only. However, we sometimes use widgets, buttons or content that are connected to a few social media platforms (Facebook, Instagram, YouTube). If you choose to interact with these features, some information may be shared with those third parties. For more information, read these companies’ privacy policies. 

4. How do we protect your personal data?

Some of  your information (name, address and bank information) is encrypted, meaning that the information passed from your computer to our website cannot be read by the third party. As our website permits you to create an account, you will be required to create a password. Hence, we are not responsible for the privacy of your password and you should notify us of any unauthorized password use. 

5. Contact details 

Please feel free to ask us questions about your private experience with NE Professional any time by just dropping an email to [email protected]

Terms of use 

To ensure that every transaction between you and the company is understood and backed up by clear policies, please read the section below carefully. 

1. Contents of the website 

The content of the company is provided for your personal use only. It may not be used, distributed, aggregated, copied, reproduced, broadcasted, sold, licensed, etc. without the prior written consent of the company. If granted an access, you will be able to download or copy the necessary content for non-commercial use only.  ոչ առևտրային

2. Product use 

Please strictly follow the instructions of the product use on the label or in the website. You should always check the ingredients for product to avoid any allergic reactions. Even though, all our products are 5-FREE and almost thoroughly odorless, we cannot guarantee absence of any allergic reactions. The company and the website cannot serve as a place for medical advice. All your medical concerns and questions should be addressed to a physician or a health care practitioner. Company cannot give any answers to medical-related questions. If you are in need of medical attention, contact your physician immediately. 

3. Product colors

While we tried our best to accurately display the colors of our products, they may still vary a little based on the monitor you use. 

4. Billing 

Company accepts online billing accounts only. You agree to authorize the company to charge your chose payment provider for any purchases you decide to make on the website. You agree to make payment using that selected payment method. Company has the right to make changes and correct any errors or mistakes in pricing information, even if the payment has already been processed. 

5. Returns and Exchanges

Please review our returns and exchanges policies here.  այստեղ։ 

6. Third party content

The website integrates several widgets, content or other tools that connect to third party social media channels, including Instagram, Facebook and YouTube. If you choose to interact with these features, some information may be shared with those third parties. For more information, read these companies’ privacy policies. 

7. Accuracy of information

By providing the company with any kind of information, you warrant that:

  • Information provided is accurate and truthful
  • You maintain the accuracy of such information
  • You will keep your password confidential and will be responsible for all third party uses
  • Your use of the website does not violate any applicable law or regulation. 
8. Your contribution

You can contribute to the contents of the website by writing product reviews, submitting social media posts, etc. If you provide any information, which is untrue, incomplete or contains violation of law/regulations, the company has the right to terminate your account and/or refuse any transaction you may want to have within the website in the future. You may have a contribution to the website, if:

  • Your contribution does not exploit people under the age of 18 in a sexual or violent manner
  • Does not violate any law concerning the health or well-being of minors
  • Does not include any offensive comments connected to race, nationality, gender, sexual preference or physical handicap
  • You have not used false personal information to make the contribution

By submitting content on the website, you automatically grant the company the unrestricted, non-exclusive, royalty-free, fully-paid, worldwide right and license to:

  • Host, use, disclose archive, publish, publicly display, reformat, translate, sell, resell, excerpt and distribute such contributions for any commercial, advertising purposes. 

The use of contribution may occur in several media formats and through several media channels.  However, you retain full rights and ownership over your contributions and any intellectual property rights associated with them. 

9. Prohibited Activities 

You may not use the website for any other reason than that for which company makes it available. Such reasons include, but are not limited to:

  • Harassing, intimidating or threatening company employees or agents involved in the services that we provide
  • Creating an undue burden on the website and the networks that we use
  • Collecting usernames/e-mail addresses for sending other information
  • Creating user accounts with automated false means
  • Selling or transferring your account
  • Using personal information gained from the website to harass or abuse someone
10. Dispute Resolution

If there is a dispute of any kind between you and the company, we are more than open and willing to discuss it. You can contact our customer support service [email protected] from Mon-Fri, from 9 a.am. to 6 p.m. GMT +4.  [email protected]