Privacy policy

What personal data do we collect?

When placing an order or subscribing to our email list, we request that you provide some personal information, including your first name, last name, email address, phone number, and bank account details, either during registration on the website or by joining the mailing list.

For what purpose is this data collected?

We use this information to enhance our services, send you emails, track your activities on the site, offer personalized recommendations, ensure secure online transactions, deepen our understanding of our customers, keep you informed about discounts, and more.

Who collects your personal data?

Your personal data is collected and stored solely by “MENOK” LLC. However, we may occasionally use widgets, buttons, or content linked to various social platforms (such as Facebook, Instagram, YouTube). If you choose to interact with these features, certain information may be shared with those third-party platforms. Please refer to the privacy policies of these companies for more details.

How do we protect the privacy of your data?

Some of your data (such as your name, address, and bank information) is encrypted, ensuring that information transmitted from your computer to our site is protected from third-party access. Since our site allows you to create an account, you will be required to set a password. Please note that we are not responsible for the confidentiality of your password, and it is your responsibility to notify us immediately if you suspect any unauthorized use of your account. Because our site allows you to create an account, you are required to create a password. Therefore, we are not responsible for the confidentiality of your password, and it is your responsibility to notify us of any unauthorized use of your password.

Contact us

Please feel free to send us questions at any time by emailing [email protected] .

General points

To ensure that each transaction between you and the company is understood and covered by a clear policy, please read the section below carefully.

Contents of the site

The content on the website is provided for your personal use only. It may not be used, copied, reproduced, broadcast, sold, licensed, etc. without the prior written consent of the company. If you receive permission, you will only be able to download or copy content fornon-commercial use.

Guides on the usage of products

Please strictly follow the instructions for use of the product on the label or on the website. You should always check the ingredients of the product to avoid allergic reactions. Although all our products are free from seven or more harmful ingredients and are nearly odorless, we cannot guarantee the complete absence of allergic reactions. The company and the website cannot serve as a means of medical advice. All of your medical concerns and questions should be directed to a physician or healthcare professional. The company cannot provide any answers to medical related questions. If you need medical attention, seek emergency care immediately.

Pictures

Although we do our best to display the colors of our products accurately, they may still vary slightly based on the technology you use.

Payments

The company only accepts online payment systems. You agree to allow the company to charge your selected payment provider for any purchases made on the site. You agree to pay using the payment method of your choice. The company reserves the right to make changes and correct any errors or omissions in pricing information, even if payment has already been made.

Returns and Exchanges

Please read detailed information about returns and exchanges here .

Third parties

The site integrates several widgets, content or other tools that connect to third-party social media networks, including Instagram, Facebook and YouTube. If you choose to use those features, some information may be shared with those third parties. For more information, read the privacy policies of these companies.

Truthfulness of information

By providing any type of information to the company, you warrant that:

• The information provided is accurate and truthful
• You maintain the accuracy of the information provided
• You will keep your password confidential and will be responsible for all third-party exploitation of your password
• Your use of the site does not violate any applicable law or regulation.

Your activity on the site

You can contribute to the content of the site by submitting product reviews, posting on social media platforms, and more. If you provide information that is untrue, incomplete or violates the law / regulations, the company has the right to terminate your personal account and/or refuse any future transactions that you would like to carry out within the site. You may contribute to the content of the site if:

• Your contribution does not sexually or violently exploit people under the age of 18;
• Does not violate any law relating to the health or welfare of minors;
• Does not contain any offensive comments related to race, ethnicity, gender, sexual preference or physical disability;
• You have not used false personal information to make an investment.

By submitting content to the Site, you automatically grant the company an unrestricted, non-exclusive, license-free, fully paid-up, international right and license to:

• Accept, use, archive, publish, publicly display, modify, translate, sell, resell, extract and distribute such contributions for any commercial, promotional purposes.

Use of the contribution may occur on several social media platforms. However, you retain full rights and intellectual property to your contributions.

Prohibited actions

You may not use the site for any purpose other than that for which it is intended. Such reasons include, but are not limited to:

• Harassing, intimidating or threatening company employees or intermediaries participating in the services we provide;
• Creating excessive load on the website and the networks we use to maintain the website,
• Illegal collection of e-mail addresses,
• Creating user accounts by automated means;
• Selling or transferring your account;
• Using personal information obtained from the site to harass or abuse a third party.

Resolving disagreements

If there is any disagreement between you and the company, we are more than open and willing to discuss it. You can contact NE Beauty customer service department via [email protected] . We work from Monday to Friday, from 9 am to 6 pm.